

Last year, my wife (and I at her side) spent nine straight days in the hospital. We got through it, but it was tough. We had doctors, nurses, and lab guys coming in and random times, all saying or doing different things, and it wasn’t long before we started to lose track of who said or did what and when. We still got great care and were taken care of, but we never felt like were in total control nor could we even fully explain what was going on.
Well, without getting into specifics, we had to spend some time at the hospital last weekend. We thought it was nothing, and it turned out to be nothing, but it took some tests and an overnight stay. We learned a few things from last year, though, and were able to handle things better this time. The biggest change in what we did is also the simplest:
Write everything down.
If a doctor comes in, write down his or her name, what he or she did, what was said, and the time. If a nurse asks a question or dispenses any medication, write down the nurse’s name, the medication, and the time. If a lab guy comes in to get labs, write down the lab tech’s name and time. Basically, keep your own timed log of the care you are given, written in your own words.
You’ll probably never need it, and if things turn out great you can file it away. But if things turn out a little worse and the hospital stay is longer, it might be all you have except your memory. Hey, if anything, when your family asks how things are going you can answer their question. It will give you just that little extra bit of control that you wouldn’t otherwise have.










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6:46 am - January 14th, 2009
Here is one confirmation: A friend of mine has a business specializing in being a sort of health care representative, especially for elderly people who have signed up with her.
She:
- records procedures, as you have done;
- makes lists of medications and their schedules (sometimes discovering that two doctors on different shifts were prescribing the same medication to the one patient, ending in a double dose!);
- lists lab and other tests and demands to see the results;
-examines the list of charges (often discovering errors of duplication or misfiling).
One reason for avoiding hospitals (but not medical care) is avoiding the potential institutional confusion that is greatly lessened when health care is practiced in one’s home if at all possible. Sometimes it isn’t possible. Then alertness and a methodical approach like yours is the right way to go.
4:22 pm - January 15th, 2009
That’s great advice. I wish we would have thought of that when your grandma was going through her hospital stay and then all the followups.
5:30 pm - February 7th, 2009
I think this is a good advice. But, it also mean that we have an extremely messy medication system. Why can’t hospital create a much more cleaner and flexible system, kind of like purchasing computer from Dell.com, based our your insurance plans and kind of the illness you have, and then generate several “medication services package” which provides an estimate of insurance coverage and list of doctors and nurses availability on each procedures. Also, you can review your medication records and procedures from hospital extranet or from your insurance companies website.